Terms and conditions

These terms and conditions are intended to define the rights and obligations of our company and its consumers in the context of the online sale of items offered by our website.

Sales made online in the shop (hereinafter referred to as FGRsoft) are subject to these general conditions of sale and any order placed by the buyer implies acceptance of the content of the provisions below.


1. Terms of the offers:

FGRsoft reserves the right to adapt or modify at any time these terms and conditions of sale.

The items offered for sale by FGRsoft are presented and detailed so that any consumer is able to know the essential characteristics of the products he would like to buy (Article L 111-1 of the Consumer Code). The photos that illustrate the description of the articles are given for information only and are not contractual. It is the purchaser's responsibility to ensure that he has the necessary skills to install the products he would like to purchase, and that they agree with the model on which he plans to install them. The characteristic data and the indications of compatibility of the product are given as an indication; FGRsoft can not be held responsible in case of divergence on the results obtained. It is up to the purchaser to ensure that the installation of one or more of our products does not carry the power of its replica beyond the legal limit of 2 joules to the mouth. FGRsoft can in no way be held liable for damage caused by an object using its products to third parties, property, or the object itself. The use and installation of FGRsoft products is the sole responsibility of the purchaser.


2. Rates:

The prices are expressed in euros and exclude shipping costs, VAT included

FGRsoft reserves the right to revise its prices at any time but agrees to apply the rates in force at the time of order and, subject to availability at that date.


3. Shipping costs:

The shipping method and shipping costs are based on the destination area of ​​the order and the weight.


4. Regulation:

The goods ordered are payable in cash and without discount, the mode of payment is the choice of the buyer among those proposed by FGRsoft:

Bank card

Payments are secure and made through Paypal.

FGRsoft does not have access to the details disclosed. As a result, these coordinates are not kept on the servers and are re-requested for each new transaction on the site.


Check (The customer has a period of 7 days to address its payment, after this time his order will be canceled.) For orders over 150.00 euros, a piece of identification with proof of address will be likely to be requested.


5. Shipment of the order - Delivery:

All orders are shipped by La Poste Colissimo simple or simple letter for Metropolitan France.

For any order except general conditions of sale, namely delivery for Corsica or country, please contact us via the form to establish an estimate including the shipping costs applicable.

Items listed on the site are in stock and orders are processed daily from Monday to Friday inclusive. The shipment is made upon receipt of the payment of the order.

The delivery period is variable to the delivery of mail required by La Poste. Generally, for metropolitan France, delivery takes place between 48 and 72 hours from the date of shipment.

In any case, we confirm by e-mail the dates of shipping orders.

Travel products at the risk and peril of the purchaser who is responsible for checking the content and status of his order at the reception with the carrier. Any damage to the package must be refused. We can not be held responsible in case of breakage during transport. Only the carrier can assume the reimbursement according to the level of insurance selected.

6. Return of an article (retractation ...):
In accordance with Article 121-16 of the Consumer Code, the buyer has a period of 7 days from receipt of his order to return the product he has purchased in its original condition and packaging .
The right of return can only be exercised if the return procedure is respected and only if the items returned in time are still sealed.
Before any return, the customer must first contact FGRsoft customer service by email to get a return number.
The costs related to the return in registered mode are the responsibility of the sender. No COD shipped will be accepted by FGRsoft.
The packing costs are not refundable from the moment your order has been put in preparation.
In return for compliance with the above procedure, FGRsoft undertakes to exchange or refund the product within a maximum of 30 days of receipt of the returned merchandise.
Products customized or modified at the request of the customer by our establishment can not be the subject of a retraction period.

7. Warranty:
Replicas purchased on our site are covered by a 12-month warranty. The warranty covers manufacturing defects or material defects.
The guarantee does not cover:
Misuse of your replica. If your replica has been modified, the warranty is canceled immediately.
Wear components (joints, springs, noozles ...) and moving mechanical parts
All maintenance, adjustment and debugging operations
Damage related to the use of a pressure gas greater than 15 bar at 20 ° C (co2)
Damage resulting from an accident of handling, theft, fire, freezing, immersion of the replica
Damage resulting from normal wear of parts or lack of maintenance.
Damage resulting from absence or insufficient lubrication.
Damage resulting from a modification or disassembly of the product.
Gas leaks and other damage to the loaders.
Shipping and return shipping costs are the responsibility of the buyer, regardless of whether the components are covered by the warranty.
The buyer must contact FG-airsoft by email to obtain a return number. Any replies received without a return number will be refused.
Replicas must be returned in their original packaging with accessories.
The reply must be accompanied by a copy of the original invoice and the return number.

8. Retention of title:
In accordance with the law n ° 80.335 of May 12th, 1980, FGRsoft reserves the ownership of the goods delivered until the full payment of their price.

9. IT provisions and freedoms:
The information requested from the customer is necessary for the processing and execution of his order. The data files remain internal to FGRsoft and any person has a right to access and rectify information concerning it, in accordance with the Data Protection Act of 6 January 1978.

10. Litigation:
These general conditions of sale are governed by French law.
Any dispute relating to the interpretation or execution of orders will be examined with the utmost care and will be subject to an immediate amicable settlement. In case of unresolved dispute between FGRsoft and the buyer, only the nearest commercial court of FGRsoft will be competent in the matter.

11. Minors protection:

All replicas proposed on this site are regulated by Decree No. 99-240 of 24 March 1999 prohibiting access to the product to minors; therefore, placing an order on the FG-AIRSOFT website means that you are of age and that you have read the decree and the conditions of sale.

FG-AIRSOFT can not be held responsible for people who do not respect this decree.